Privacy Policy

Last Updated: January 2024

At Cavalor Sale Store, we value the trust you place in us when purchasing our premium equine supplements and care products. Just as we are committed to your horse’s health and performance through our high-quality supplements, we are equally dedicated to protecting your privacy and personal information.

This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website horsecaresalestore.com or make a purchase from us.

Information We Collect

To provide you with the best possible shopping experience and secure payment processing, we collect the following types of information:

• Personal Identifiers: Name, email address, shipping and billing addresses, phone number
• Payment Information: Credit card details (processed securely through our payment partners), PayPal information
• Commercial Information: Products purchased, ordering history, customer service interactions
• Technical Data: IP address, browser type, device information, browsing behavior on our site
• Geographic Data: General location information derived from IP address

How We Use Your Information

We use your personal information for the following purposes:

• Process your orders for equine supplements and healthcare products
• Provide customer support regarding our products and services
• Improve our website functionality and user experience
• Send order confirmations, shipping notifications, and product updates
• Detect and prevent fraud and enhance payment security
• Comply with legal obligations and enforce our terms of service

Data Sharing and Disclosure

We value your privacy and do not sell your personal information to third parties. We may share your information with:

• Payment Processors: To securely process your transactions (Visa, MasterCard, JCB, PayPal)
• Shipping Partners: To deliver your orders worldwide (excluding Asia and certain remote areas)
• Service Providers: Companies that help us operate our website and business
• Legal Compliance: When required by law or to protect our rights and safety

All third parties are required to maintain appropriate security measures and use your information only for the services they provide to us.

Data Storage and Security

Based in the United States, we store and process data primarily in the U.S., but may transfer information internationally to provide our global services. We implement comprehensive security measures including:

• SSL encryption for all data transmissions
• PCI-DSS compliance for credit card processing
• Regular security assessments and monitoring
• Limited access to personal information on a need-to-know basis
• No storage of sensitive payment information on our servers

While we implement robust security measures, no electronic transmission or storage method is 100% secure. We continuously work to enhance our security protocols to protect your information.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access and receive a copy of your personal data
• Correct inaccurate or incomplete information
• Request deletion of your personal information
• Object to or restrict certain processing activities
• Data portability rights
• Opt out of marketing communications

To exercise these rights, please contact us at [email protected]. We will respond to your request within the timeframe required by applicable law.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. These technologies help us:

• Remember your preferences and shopping cart items
• Understand how customers use our website
• Improve our product offerings and website functionality
• Provide relevant product recommendations

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.

Children’s Privacy

Our website is not intended for children under 16 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will post the updated policy on our website with a revised “Last Updated” date.

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